Ketika anda mencoba sign-in ke Office 365 dengan URL "https://login.microsoftonline.com/login.srf," dan menemukan Error message "Sorry, but we're having trouble signing you in" error when a user tries to sign in to Office 365, Azure, or Intune" Nah Berikut ini adalah Penjelasan mengatasi masalah sign-in.
Dibawah ini adalah pesan erro saat anda Sign-in ke Office 365 :
Sorry, but we're having trouble signing you in.
Please try again in a few minutes. If this doesn't work, you might want to contact your admin and report the following error:
<error code>
Solusi untuk masalah ini, identifikasi kode error. untuk mengidentifikasi kode error silahkan ikuti cara dibawah ini :
2. Cari kode sumber untuk HR=string, dan catat nomor yang diikuti dengan HR=string.
Dibawah ini adalah daftar kode error Daftar dibawa ini dikenal untuk kode error "Sorry, but we're having trouble signing you in"dibawah ini juga terdapat cara menyelesaikannya.
| Error code | More information | Resource |
|---|---|---|
| 8004786C | This issue may occur in scenarios where you pilot Active Directory user accounts as Office 365 single sign-on (SSO)-enabled user IDs, and then the user account is piloted incorrectly. | 2392130 Troubleshoot user name issues that occur for federated users when they sign in to Office 365, Azure, or Intune |
| 80041034 | This issue may occur when the UPN has been changed from its original value. | 2962537 "Sorry, but we're having trouble signing you in" and "80041034 " error messages when a federated user tries to sign in to Office 365, Azure, or Intune |
| 80041317 80043431 | This issue may occur if the configuration settings of the Office 365 federated domain for the on-premises Active Directory Federation Services (AD FS) 2.0 service and for the Azure AD authentication system are mismatched. | 2647020 "Sorry, but we're having trouble signing you in" and "80041317" or "80043431" error when a federated user tries to sign in to Office 365, Azure, or Intune |
| 80048163 | This issue occurs if unsupported characters are used in the user’s sign-in name. | 2757747 "Sorry, but we're having trouble signing you in" and "80048163" error when a federated user tries to sign in to Office 365, Azure, or Intune |
| 80045C06 | This issue may occur if the time setting in the on-premises environment doesn't match the time setting of the Office 365 service. | 2578667 "Sorry, but we're having trouble signing you in" and "80045C06" error when a federated user tries to sign in to Office 365, Azure, or Intune |
| 8004789A | 2635357 "Sorry, but we're having trouble signing you in" and "8004789A" error when a federated user tries to sign in to Office 365, Azure, or Intune |
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